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MJ

Marvin John Paña

Executive VA

Available nowCebu City, Cebu, Philippines

Dedicated and detail-oriented individual with strong organizational, communication, and computer skills. Proficient in administrative support, email management, data entry, calendar scheduling, and customer service. Fast learner, reliable, and adaptable to new tools and workflows. Committed to delivering accurate, timely support to help businesses operate smoothly and efficiently.

Skills

AI Tools & PromptingAppointment SettingBookkeepingContent WritingCustomer SupportEmail MarketingExecutive AssistanceInbox & Calendar ManagementSocial Media Management

Experience

Trainer I · Concentrix

Jan 2024 Present

full_time · Cebu City

responsible for equipping employees with the knowledge, product expertise, and communication skills required to manage financial transactions, resolve billing issues, or execute collections while meeting strict industry compliance and performance standards.

Customer Service Representative ( Financial Account) · Concentrix

Feb 2023 Dec 2024

full_time · Cebu City

Role

Education

Eastern Visayas State University

2010 – 2015

Bachelor Degree, Bachelor of Science in Mechanical Engineering

Verified certificates

SEO Optimization for Shopify Stores

Issued Jun 12, 2026

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Getting Started as a Virtual Assistant

Issued Jun 12, 2026

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