Marv Aljay Felicano
Business & Operational Management Undergraduate | Administrative Support | Admin Assistant | Data Entry | Inspiring So
Virtual Assistant with a background in Business Administration and a strong passion for learning. Tech-savvy, detail-oriented, and quick to adapt to new tools and systems. Experienced in administrative tasks, data entry, internet research, and customer communication through academic projects, seminars, and training programs. Committed to delivering quality work, maintaining professionalism, and continuously improving skills to support businesses effectively.
Skills
Experience
Sales Agent · Comcare Insurance Agency
Feb 2021 – Mar 2022
full_time · Iligan City
Key Responsibilities: • Assisted clients with insurance-related inquiries and documentation. • Maintained accurate records and updated customer information in company databases. • Performed data entry and administrative support tasks. • Coordinated with clients and team members to ensure timely processing of documents. • Managed emails, phone inquiries, and follow-ups professionally. • Organized files and maintained confidentiality of sensitive information. Key Achievements: • Maintained a high level of accuracy in data entry and record management. • Assisted in the efficient processing of client documents and requests. • Demonstrated strong attention to detail and organizational skills. • Built positive relationships with clients through professional communication and customer service. • Consistently completed assigned tasks within deadlines while maintaining quality standards.
Education
St. Peter College
2024 – 2028
Bachelor of Science in Administration, Major in Operational Management
Verified certificates
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