Ma. Christina Rinos
Reliable VA for Customer Success
Organized and reliable professional looking to help teams stay on track as a Virtual Assistant. I’m a pro at using tools like Zendesk, Microsoft Office, and Google Workspace to keep things running smoothly. I love solving problems, managing busy schedules, and making life easier for the people I work with.
Skills
Experience
Customer Care Associate · Transcom
Sep 2024 – Apr 2026
full_time · Davao City
Managed and resolved complex client and provider queries, including payouts, account management, and credentialing, consistently delivering accurate and timely solutions. Handled high volumes of customer emails with prompt responses, while providing professional, empathetic support that built trust and enhanced satisfaction.
Education
Bernardo D. Carpio National High School
2019 – 2021
Accountancy, Business Management, Business Management