Kimberly Bordeos

I am a dedicated Virtual Assistant with experience in Shopify store management, customer support, and administrative assistance. I help businesses streamline daily operations by managing orders, maintaining product listings, monitoring inventory, handling customer inquiries, and providing professional support through email and chat. With strong attention to detail, excellent organizational skills, and a customer-focused approach, I am committed to delivering accurate, reliable, and high-quality support. I thrive in fast-paced environments, adapt quickly to new tools and processes, and continuously seek opportunities to learn and contribute to business growth. What I Handle: • Administrative Support — Calendar management, email management, document organization, spreadsheet management and record keeping • Order Management — Order processing, order tracking, cancellations, returns, refunds, and exchanges • Shopify Management — Product research, product uploads, inventory updates, and SEO-optimized product descriptions • Customer Support (3+ Years) — Email support, live chat support, Zendesk, Helpdesk, Gmail, and customer issue resolution • Social Media Support — Responding to Instagram, Facebook, and TikTok messages, comments, and customer inquiries • Data Entry — Accurate data entry, spreadsheet management, database maintenance, and CRM updates • CRM Management — Customer record maintenance, database organization, and account updates • E-commerce Support — Product maintenance, customer communication, store operations support, and order fulfillment assistance • Marketing Support — Canva graphics creation, social media content posting, and promotional assistance. If you're looking for a reliable Virtual Assistant to help streamline your operations, enhance customer satisfaction, and support your business growth, I'd love to connect. Feel free to send me a message to discuss how I can help your business achieve its goals. Let's Work Together!