Clarissa Catalina G. Repollo

full_time · Remote

Progressed through three roles over 13+ years: SEO Link Builder → Support & Marketing Assistant → Website Support & Reputation Management. Maintain online reputation management for the company and its clients across Google, TripAdvisor, and Facebook — monitoring, responding to, and escalating reviews Manage Google Business Profile optimization and listing accuracy for multiple hospitality clients Handle day-to-day client support requests via ticket system — covering booking platform setup and updates (new rooms, categories, packages), domain renewals, change of property owner/manager, and general account troubleshooting Manage website content updates across the client lifecycle — reviewing developer-built devsites before and after launch, updating live sites with client-submitted content and promotions, and designing pop-up promotions as needed Manage company social media; built a Canva template system for website launches, blog features, and client testimonials, now used company-wide for brand consistency Wrote 10–20 SEO-optimized client blogs per week at peak output across the travel/hospitality vertical, coordinating with the marketing team on keyword strategy Started in SEO link building, applying white-hat practices to promote client blogs through high-authority placements

freelance · Remote

ESSAYS.PH (Remote) Online freelance writing marketplace connecting writers with paid client work. Wrote SEO-optimized articles to client specifications.

full_time · Mandaluyong City, Philippines

Account Manager Nov 2010 – Jan 2012 Creative Crest, Mandaluyong City (Philippines branch) International public relations company, headquartered in New Delhi, India. Operations management, editorial support, and marketing assistance across client campaigns. Communications Assistant Jun 2010 – Oct 2010 Creative Crest, Mandaluyong City (Philippines branch) Editorial and marketing support for PR and client communications.

San Juan City, Philippines

China Business Philippines (Fairnews Media Inc.), San Juan City Monthly business magazine published by Fairnews Media, Inc. Researched, wrote, and edited business news and features; conducted interviews; assisted with layout production.

Remote

Niteo Collection — North Carolina, US (Remote, Part-time) Online clothing retailer specializing in organic, OCIA-certified baby clothing. Worked part-time after hours alongside full-time employment at eTourism. Wrote weekly blog content on organic baby clothing and related topics; managed social media (Facebook, Twitter, Google+) to promote new blogs, sales, and products; coordinated with bloggers on product review partnerships.

AB Communication Arts

• Internship: Field Reporter, Production Assistant & Researcher — RPN 9 News and Current Affairs • Member, MCTV (Miriam College Television)