Bryan Bencito

full_time

Quality Assurance Analyst / Reports Analyst (2014–Present) Generate daily, weekly, and monthly operational and sales reports using Microsoft Excel. Analyze performance trends and provide actionable insights to support business decisions. Monitor and evaluate inbound and outbound sales calls to ensure compliance with quality standards. Develop dashboards, charts, and management reports to track key performance indicators Key Achievements 13+ years of professional experience in QA, reporting, and business operations 11+ years of progressive growth within the same organization 5+ years of successful remote/work from home experience Grew from Sales Data Encoder , QA Analyst , Reports Analyst, Sales Support, demonstrating consistent career advancement Developed and maintained Excel dashboards and management reports that supported data driven business decisions